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Policies

Privacy Policy

This privacy notice discloses the privacy practices for UsedTextileEquipment.com. This privacy notice applies solely to information collected by this web site. It will notify you of the following:

  1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.


Return Policy

We will accept authorized returns within 30 calendar days of the purchase date for a refund or replacement. Please contact us to explain the reason for your return before shipping anything back to us. All returns must be packaged properly; we are not responsible for damaged returns resulting from improper packaging. If the part/s arrived at your location damaged, please include the original shipping container in your return. All returns must be in their original condition, include all components, and cannot be disassembled or damaged due to incorrect installation. Returns with missing components will not be credited. We are not responsible for damage incurred due to incorrect installation or incorrect usage of a part.

If we cannot replace your part, your purchase price, minus shipping and a 15% restocking fee, will be credited to the credit card you used to buy the merchandise.

Shipping Charges:

Return shipping charges are not reimbursable. Shipping charges for customer-prompted exchanges are the responsibility of the customer.

Restocking Fee:

A 15% restocking fee is charged on all returns.

Risk of Loss:

All items purchased from our website are made pursuant to our shipping terms, which are F.O.B. shipping point. This means that that risk of loss and title of any item is passed to you at the shipping point, which is when the carrier accepts the goods for transport.

Contents of this web site and all original text and images therein are copyright ©2008- by Used Textile Equipment. All rights reserved. The material on this site may not be copied, reproduced, downloaded, distributed, transmitted, stored, altered, adapted, or otherwise used in any way without the express written permission of the owner.